According to reports from Indian media, chaos erupted at the railway station as immense crowds gathered in anticipation of the Hindu religious event, leading to a crush that witnesses described as "stampede-like." Prime Minister Narendra Modi expressed condolences via a post on X, extending his thoughts to the victims' families. Eyewitness accounts revealed that people struggled to enter the station, with significant overcrowding creating an unsafe environment. Dr. Ritu Saxena, deputy medical superintendent at Lok Nayak Hospital, confirmed the death toll, which includes three children and ten women.

Although initial reports from Indian railways dismissed claims of a stampede, authorities later admitted to an undisclosed number of injuries at the scene. This tragedy follows another recent incident during the Kumbh Mela festival, when dozens lost their lives in a crush as millions attended the event to partake in sacred rituals. The situation has since been reported as under control, with investigations into the cause of the incident underway.