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Pakistan Airlines Faces Backlash Over Controversial Advertisement

Pakistan International Airlines under scrutiny after ad sparks outrage for invoking 9/11 imagery.

By Salman MasoodSource: nytimes.com2 min read
Pakistan Airlines Faces Backlash Over Controversial Advertisement
Image via nytimes.com

In brief

An inquiry has been launched following public backlash regarding the airline's advertisement celebrating resumed flights to Paris, which many deemed insensitive.

In a surprising turn of events, the Pakistani government has initiated an inquiry into a controversial advertisement released by Pakistan International Airlines (PIA) that has been criticized for its striking resemblance to the imagery associated with the September 11 attacks. Prime Minister Shehbaz Sharif ordered the investigation after social media users expressed outrage at the ad, which illustrated a plane pointed toward the Eiffel Tower with the tagline, “Paris, we’re coming today.”The advertisement, intended to herald the renewal of PIA's flights to Paris, quickly became the center of a social media storm, garnering over 21 million views on the airline's post on X (formerly Twitter). Prominent figures voiced their disapproval, with political scientist Ian Bremmer remarking, “Pakistan air needs a new graphic designer,” while columnist Omar R. Quraishi lamented the airline’s apparent insensitivity to the 9/11 tragedy, where aircraft were used in devastating attacks.The historical context surrounding Pakistan’s connections to the events of September 11 only intensified public backlash. Khalid Shaikh Mohammed, alleged mastermind of the attacks, was apprehended in Pakistan in 2003, and Osama bin Laden was killed on Pakistani soil by U.S. forces in 2011.Ishaq Dar, Pakistan’s foreign minister, confirmed during a parliamentary session that Prime Minister Sharif had requested an investigation into how the advertisement cleared the internal approval processes of the airline. This incident comes on the heels of ongoing challenges facing PIA, which has been struggling with financial instability and complications in its privatization attempts. Recent months have seen the privatization process stall, with sole bidders offering only a fraction of the minimum sale price set by the government, around $300 million. PIA has experienced its share of controversies over the years, including an incident in 2017 where ground crew members performed a goat sacrifice on the tarmac for good luck and ongoing scrutiny regarding safety standards that led to flight bans from the U.S. and Britain.Despite these challenges, the airline resumed its flights to Paris after the European Union's aviation safety agency lifted a four-year ban. As this situation unfolds, the inquiry results might play a crucial role in PIA's efforts to rebuild public confidence.

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